Kaylovespie

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Viewing 15 posts - 16 through 30 (of 167 total)
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  • in reply to: Bed not working #11071
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    This has been a high priority bug for a while, though it’s hard to reproduce reliably. JVH updated some code related to this today so it could possibly be fixed. Keep us updated if you notice any changes. Thanks!

    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    I think this was meant for all areas, though it’s probably undergoing adjustments still. JVH has been pretty busy and has someone helping out with various changes currently being tested. He hasn’t had time to get dev notes together yet, but hopefully soon.

    in reply to: Character name bug #10321
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Hi Jadenyu, according to our logs your account was created as jadenyu (lowercase) in May. All of your structures and items are tied to this, so you should have no issues using doors or anything like that. Let me know if I misunderstood you, or need to clarify further. Thanks!

    in reply to: Nickname Bug #10320
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Hi Lie, we’re looking into this but it should be okay next time you log in. Let us know if you still have any trouble, thanks for the report!

    in reply to: Impossible to move after new update #9936
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Hi Qvintex, it sounds like you have outdated graphics. Updating the app seems to have solved this issue for players who have reported it.

    in reply to: UI Suggestions #9894
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Thanks for the feedback! We’ll have to look into how to deal with traps and planks for mobile users 🙂

    in reply to: Problem with the new UI update – Dpad size #9875
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Hi Karnaa, if you are on mobile you have to update your app from the play store to get the correct graphics. If you are on PC just refresh or clear cache. Hope that helps, thanks!

    in reply to: Supporter + Diamonds gone from account #9799
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    According to our logs everything appears fine. I sent you an email to further clarify, thanks for checking with us 🙂

    in reply to: Gold disappeared as I swapped into another account. #9740
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Hey JustR, I’m sorry that happened. Bugs like these can be frustrating sometimes. When you logged out was it for a full minute and not in bed (for both characters)? That will force your inventory to reload.
    Another player reported a gold bug recently, but said it reappeared after doing a little mining or chopping.
    Let us know if any of this helps, I let the dev know about it and he’ll work on fixing it as soon as he gets a chance.

    in reply to: Acordei e minha senha e login estavam trocados #9713
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Oi Hocks, enviamos instruções adicionais para o e-mail original vinculado à sua conta principal. Deixe-nos saber se você tem mais algum problema!

    Hi Hocks, we sent you additional instructions to the original email tied to your main account. Let us know if you have any more trouble!

    in reply to: Locking people out of accounts #9312
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173
    in reply to: How to get level 100 assassin over night! #9310
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Kazul, no worries and I hope you find a game that better suits you!

    Iru, it was tested so there are no concerns over abuse. Using a duel statue gives more experience generally. We have limited time and usually skip over snarky and/or untrue threads. There is a lot of misinformation going around lately, including in that thread.. don’t believe everything you hear 🙂 People were spooked from some old warnings on the website and thinking they were locked out of the game when they actually were not. Additionally there was a very short maintenance on the website, and some other rumors going around that just fueled the conspiracies 😛 As I mentioned in another thread everything should be fine. If anyone can reproduce any actual problems please submit the details through the normal channels.

    Willow, we’ll see! I might’ve added more cats for a reason 😉

    That should cover it, closing this thread.

    in reply to: How to get level 100 assassin over night! #9294
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Hey Kazul, this isn’t how it works.. The dev notes mentioned that assassin factors in time alive now.

    You might be confusing this with the recent Brazil situation which isn’t related to this patch, but feel free to test things out and submit your findings in case you find a bug.

    in reply to: Assassin and Violento Bug #9292
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Thanks for the reports on this, most of you already heard back from your contact form submissions but just so everyone else is clear we are making progress in this investigation and will be punishing anyone we find abusing exploits. To be clear this is not related to the recent patch, simply killing alts does not give this effect. Please keep any other related information to this thread. Thank you for your patience 🙂

    in reply to: Can't log in #9257
    Kaylovespie

    Lvl 2 London
    Skeleton
    Posts: 173

    Hi Alenina, sorry about that! There was a third-party security plugin that was being upgraded. It should be fine now, we’re glad you like the game! ^_^

Viewing 15 posts - 16 through 30 (of 167 total)